Inganda za resitora zirimo gukora impinduramatwara ituje, kandi kiosk ya - ya serivise ya kiosk kubikorwa bya resitora iri hagati yacyo. Genda muburyo bwihuse - urunigi rusanzwe, burger, cyangwa na café yo hejuru uyumunsi, kandi birashoboka ko uzabona ecran ya ecran iguhamagarira gushyira gahunda yawe bwite. Ibyahoze byunvikana nkibishya byahindutse ibikorwa remezo bisanzwe - kandi kubwimpamvu. Ubushakashatsi bwerekana ko 75% byabarya bazahitamo kwikorera - gutumiza kiosk hejuru yumubitsi mugihe umurongo urenze abantu batanu, kandi uwo mubare ugasimbuka ukagera kuri 91% mugihe umurongo ugeze kumi. Kubafite resitora baracyajya impaka niba bashora imari, amakuru ntagisobanutse: kwikorera - tekinoroji ya serivise kiosk ubu ni ngombwa kugirango ukomeze guhatana.
Ariko ntabwo kiosk zose zashyizweho zaremewe kimwe. Guhitamo ibyuma bitari byo, kubihuza na software mbi, cyangwa kunanirwa kubihuza na sisitemu yawe ya POS isanzwe irashobora gutera umutwe kurenza uko ikemura. Aka gatabo kanyuze mubintu byose ukeneye kumenya - uhereye kumyungu yibanze hamwe na ROI nyayo kuburyo ubwoko bwa resitora butandukanye bugomba kwegera ishyirwa mubikorwa - kugirango ubashe gufata icyemezo giteza imbere ubucuruzi bwawe imbere.
Kuki Restaurants zirihutira kwiyemera - Gutanga serivisi Kiosks
Guhinduranya kugiti cyawe - gutumiza serivisi muri resitora ntabwo biterwa nimpamvu imwe. Ni ihuriro ryizamuka ryibiciro byakazi, guhindura ibyifuzo byabaguzi, hamwe niterambere muri tekinoroji ya kiosk ya touchscreen yatumye ibyoherezwa bihendutse kuruta mbere hose.
Banza usuzume ikigereranyo cy'umurimo. Abakora resitora muri Reta zunzubumwe zamerika bahura ningorane zikomeje mugushaka no kugumana imbere - y abakozi ba -. Restaurant yonyine - serivise kiosk ntabwo isimbuza ikipe yawe - isubiramo imbaraga zabo. Aho gushyira abakozi babiri cyangwa batatu inyuma yumubare kugirango bakubite ibicuruzwa, abo bagize itsinda barashobora kwibanda mugutegura ibiryo, guhinduranya ameza, cyangwa gutanga ubwakiranyi bwihariye butuma basurwa inshuro nyinshi. Kiyosike ikora inshuro nyinshi, - ingano yumurimo wo gutumiza ibyinjira, kandi abantu bawe bakora ibyo abantu bakora byiza.
Noneho hari umuvuduko. Inganda zerekana ko gushyira mubikorwa - gutumiza kiosque bishobora kugabanya igihe cyo gutumiza hafi 40%. Mugihe cya sasita, ibyo bisobanura gukorera abakiriya benshi mumadirishya amwe. Imirongo igenda yihuta, ibona igihe cyo gutegereza igabanuka, nabashyitsi bashobora kuba baragiye kure yumurongo muremure noneho guma kandi ukoreshe.
Ahari ikibazo gikomeye cyubucuruzi, nubwo, ni ukuzamura kugaragara mubunini bwamatike. Abakozi benshi batangaza ko ibicuruzwa bya kiosk bitanga 20-30% murwego rwo hejuru ugereranije no gutumiza gakondo. Impamvu iroroshye: iriba - ryakozwe muburyo bwa digitale mubisanzwe birerekana ibicuruzwa byavuzwe haruguru, ibyifuzo bya combo, hamwe na - margin wongeyeho - ons muburyo bwumva bifasha kuruta gusunika. Abashyitsi bareba menu igaragara kumuvuduko wabo bahora bongeramo ibintu byinshi kurenza uko byari bimeze mugihe cyumuvuduko wigihe - kugeza - guhanahana isura.
Nigute Kwiyita - Serivisi Kiosk ya Restaurant Mubyukuri
Kubakora batamenyereye ubukanishi, sisitemu ya kiosk ya resitora iroroshye kuruta uko yumvikana. Kurwego rwibyuma, urimo kureba ecran ya ecran yerekana - mubisanzwe hagati ya santimetero 15 na 32 - zubatswe hasi - zihagaze, urukuta - rwashyizwe hejuru, cyangwa uruzitiro rwa konti. Mugaragaza ikora software ya kiosk yabugenewe yerekana menu yawe ya digitale, ikemera ibyo umukiriya yinjiza, kandi itunganya ubwishyu binyuze mumasomero yamakarita cyangwa NFC.
Inyuma yinyuma, kiosk ivugana neza ningingo yawe - ya - sisitemu yo kugurisha hamwe na sisitemu yo kwerekana igikoni (KDS). Iyo umushyitsi yihitiyemo burger, agahindura uruhande, hanyuma agakanda "kwishyura," itegeko rihita ryinjira mu gikoni - nta tike yandikishijwe intoki, nta magambo yo mu magambo, nta mwanya w'amakosa y'itumanaho yangiza gutumiza gakondo. Ibiryo byateganijwe nabakiriya byohereza mu gikoni no muri POS, niyo mpamvu abashoramari bahora batangaza amakuru yukuri nyuma yo kohereza kiosque.
Ibigezwehowenyine - itumanaho rya serivisiibisubizo bikoreshwa kuri sisitemu y'imikorere ya Android cyangwa Windows kandi ishyigikira igicu - ishingiye ku micungire y'ibirimo. Ibyo bivuze ko ushobora kuvugurura ibintu, ugahindura ibiciro, ugasunika ibintu byamamaza, cyangwa ugashyira ibendera - bya - ibikoresho byimigabane kuri buri kiosk mumurongo wawe uhereye kumurongo umwe - nta mpamvu yo gusura urubuga -.
Guhuza Kiosk Iburyo Ubwoko bwa Restaurant
Rimwe mu makosa akomeye abakoresha bakora ni ugufata kiosque zose za resitora nkizisimburana. Ikigaragara ni uko uburyo butandukanye bwo kurya busaba uburyo butandukanye.
Byihuse - Restaurants Serivisi (QSR)
Byihuta - ibiryo na QSR ibikorwa byunguka byinshi hasi - sitasiyo ya kiosk ihagaze hafi yubwinjiriro. Imiterere nini -kiosk yerekanaKoresha ibicuruzwa byinshi kandi bigomba gushyigikira intera - imvugo kugirango ukorere abakiriya batandukanye. Umuvuduko ningenzi hano - gutumiza no kwishyura byose bigomba gufata munsi yamasegonda 90.
Byihuse - Ibitekerezo bisanzwe na Café
Kubyihuta - resitora zisanzwe, konte yo hejuru cyangwa urukuta - yubatswe kiosk irashobora kuba nziza. Izi nyigisho zishimangira kwihindura - tekereza kubaka - ibikombe byawe - ibikombe byawe bwite, bikozwe - kugeza - gutumiza sandwiches, cyangwa ibinyobwa byihariye bya kawa. Imigaragarire ya kiosk ikeneye gufata neza ibiti bihindura ibiti neza, kureka abashyitsi bakamanuka mumahitamo batabuze. Kwishyira hamwe hamwe na gahunda yubudahemuka aho igenzura ifite agaciro cyane muriki gice.
Byuzuye - Serivisi na Moderi ya Hybrid
Ndetse wicare - hepfo ya resitora urimo gushakisha imikoreshereze yikoranabuhanga rya serivisi -. Kiyosike ya Tabletop cyangwa QR - code - kugeza kuri - sisitemu yo gutumiza abashyitsi bareba menu, gutumiza ibyifuzo cyangwa ibinyobwa, hanyuma bagasaba cheque badashyizeho seriveri. Ibi ntibigabanya uburambe bwo kurya - birayongerera guha abashyitsi kugenzura ibirindiro mugihe barekura seriveri kugirango batange ubwakiranyi nyabwo.
Ibyingenzi byingenzi byo gushakisha muri Restaurant Yonyine - Gutegeka Kiosk
Ntabwo buri kiosk kumasoko izakorera ubucuruzi bwawe neza. Hano haribintu bitandukanya ishoramari ritanga umusaruro numutwe uhenze.
Kwishyira hamwe kwa POS.Kiyosk yawe igomba kuvugana muburyo bubiri na POS yawe ihari. Ibicuruzwa, ibarura ryamakuru, nibiciro bigomba guhuza mugihe nyacyo. Kiyosike idacometse ikora amakuru atandukanye ahenze kwiyunga.
Hejuru - Icyemezo Touchscreen Yerekana.Abashyitsi bagura n'amaso yabo. Ikarishye, ifite imbaragaLCD yerekana ecranitanga amafoto yibiribwa neza birashobora guhindura ibyemezo byubuguzi. Hasi - gukemura cyangwa ecran ya ecran itesha agaciro abakoresha no kwinjiza buhoro.
Gutunganya uburyo bworoshye bwo kwishyura.Kiyosk yawe igomba kwakira amakarita yinguzanyo, amakarita yo kubikuza, ikotomoni igendanwa (Apple Pay, Google Pay), hamwe na NFC itishyuye. Gutunganya neza umutekano hamwe no kubahiriza PCI ntabwo - byumvikanyweho.
Ubushobozi bwo gucunga kure.Igicu - ubuyobozi bushingiye kugufasha gusunika menu ivugurura, gahunda yumunsi - ibintu byihariye (ifunguro rya mugitondo na sasita na nimugoroba), kandi ukurikirane ubuzima bwa kiosk ahantu henshi - byose utohereje umutekinisiye.
Kuramba, Ubucuruzi - Icyuma Cyiciro.Ibidukikije bya resitora birasaba. Amavuta, ubushuhe, guhora ukoraho, hamwe namasaha maremare yo gukora bisaba ibyuma byubatswe kugirango bikoreshwe mu bucuruzi, ntabwo byongeye kugaruka kubinini byabaguzi. Shakisha ubucuruzi - amanotatouchscreen kiosk ibisubizoyagenwe kubikorwa 24/7.
ROI nyayo: Ibyo Imibare ivuga
Reka tujye kure yikuramo hanyuma turebe ibyo abakora resitora mubyukuri bahura nabyo nyuma yo kohereza kiosque ya -.
Impuzandengo y'ibiciro byiyongereyeho 20-30% bihora bivugwa muri QSR kandi byihuse - ibice bisanzwe, biterwa no kuzamura ubwenge byubatswe muburyo bwo gutumiza. Kuzigama k'umurimo biratandukanye kubikorwa ariko mubisanzwe biri hagati ya 10-25%, kuko hakenerwa guhinduranya amafaranga make mugihe cyimpera. Itondekanya ryukuri riratera imbere kuburyo bugaragara kuko umukiriya arimo kwinjiza ibyo yihitiyemo - kugirango akureho "umutobe winyongera aho kuba umutobe" burundu. Inyungu zinjiza 30-40% mugihe cyamasaha yo hejuru bivuze kwinjiza byinshi mumwanya umwe.
Ishoramari ryambere muri resitora ya kiosk ya resitora - harimo ibyuma, uruhushya rwa software, kwishyiriraho, hamwe no guhuza POS - mubusanzwe biva ku $ 2000 kugeza $ 8,000 kuri buri gice bitewe nibisobanuro. Abakoresha benshi bavuga ko igihe cyo kwishyura cyamezi atandatu kugeza kuri cumi n'abiri, hamwe nigiciro gihoraho cyo kwiyandikisha kwa software no kuyitaho byoroheje ugereranije no kuzamura amafaranga.
Kubireba byimbitse ibiciro byakazi, ubuyobozi bwacu kurigukora kiosk yo hanzegusenya ishusho yimari muburyo burambuye.
Inzira zigaragara: AI, Kwishyira ukizana, hamwe na Restaurant nziza
Kwiyita - serivisi kiosk yo gukoresha resitora iratera imbere byihuse. Inzira nyinshi zirimo guhindura ibishoboka muri 2026 na nyuma yaho.
AI - Byakozwe na menu Ibyifuzo.Iterambere rya kiosk yambere ikoresha imashini yiga imashini kugirango isesengure uburyo bwo gutumiza no gutanga ibitekerezo ukurikije igihe cyumunsi, ikirere, guhitamo inzira, ndetse n'amateka yabakiriya kugiti cyabo (kubanyamuryango b'indahemuka). Uku kwimenyekanisha kwubwenge kurenze static upsell yibisabwa kandi birashobora kongera muburyo bwo kunezeza abakiriya nubunini bwamatike.
Kwinjiza Ibimenyetso bya Digital.Abayobozi bayobora barimo guhuza - gutumiza kiosque hamweibyapa bya digitale byerekanaibyo kwerekana kuzamurwa mu ntera, ibiranga imipaka - igihe gitanga, cyangwa kwerekana igihe cyo gutegereza. Ibi birema urusobe rwibinyabuzima muri resitora ituma abashyitsi bamenyeshwa kandi bagasezerana kuva binjiye.
Ijwi - Gushoboza gutumiza.Ibikurikira - kiosque yerekana amajwi yinjiza nkuburyo bwo gukoraho, kunoza uburyo bworoshye no gutanga imikoranire karemano kubantu bamwe. Mugihe bikigaragara, tekinoroji iteganijwe gukura cyane mumyaka iri imbere.
Kuramba hamwe nigiciro cyubwenge.Hamwe naikirango cya elegitoronikitekinoroji irakuze bihagije kubidukikije bya resitora, abayikora bamwe barimo kugerageza ibiciro byingirakamaro hamwe nukuri - ivugurura ryibihe byerekana ibikoresho biboneka - kugabanya imyanda y'ibiribwa no guhitamo icyarimwe icyarimwe.
Kugirango umenye uburyo tekinoroji ya LCD ihindura ibidukikije muri resitora, reba ibyacu2026 Ubuyobozi bwa Restaurant nziza.
Gushyira mu bikorwa imyitozo myiza
Kohereza resitora wenyine - serivise kiosk neza birasaba ibirenze gucomeka muri ecran. Dore uko wabibona neza.
Tangira umuderevu.Gerageza kiosque imwe cyangwa ebyiri ahantu hamwe mbere yo kwiyemeza kumurongo - ubugari. Gupima ibicuruzwa, ingano ya tike, hamwe nibitekerezo byabakiriya muminsi 30-60.
Hindura neza umwanya.Umwanya wa kiosque aho isanzwe ihagarika urujya n'uruza rw'amaguru - hafi yubwinjiriro, mbere yumudugudu gakondo, cyangwa muri zone yabugenewe. Icyapa gisobanutse cyanditse ngo "Tegeka Hano" kigabanya gushidikanya.
Shushanya menu yo kwikorera - serivisi.Ntukabike gusa urupapuro rwawe. Kuvugurura kugirango ukore kuri ecran ya ecran: ibyiciro binini, byandikirwa, ibyokurya bihanitse - amashusho meza yibiribwa, uburyo bwo guhindura ibintu, hamwe na upsell igaragara kuri cheque.
Hugura itsinda ryawe.Abakozi bagomba kumva neza akazi ka kiosk bihagije kugirango bafashe umushyitsi wese ukeneye ubufasha. Shyira umwe mu bagize itsinda hafi ya kiosque mu byumweru bike bya mbere kugirango uyobore kurera.
Iterate ishingiye ku makuru.Kurikirana ibintu abashyitsi bahitamo, aho batererana gahunda yo gutumiza, nibiki hejuru bihinduka. Hindura menu ya menu nibirimo kwamamaza buri gihe kugirango uhindure imikorere.
Guhitamo Umufatanyabikorwa Ukwiye
Isoko rya resitora ya kiosk ryuzuye, kandi ikinyuranyo hagati yibisubizo bya premium nibikoresho byingengo yimari ni ngombwa. Mugihe usuzuma abacuruzi, shyira imbere abatanga ubucuruzi - amanotaibikoresho bya kioskyateguwe byumwihariko kubidukikije byokurya, software ikomeye hamwe nubuyobozi bwibicu, inkunga ya tekiniki yitabiriwe, hamwe nibisobanuro byerekana neza resitora yoherejwe.
Niba urimo gukora ubushakashatsi bwerekana imiterere ya touchscreen ihuye neza nuburyo resitora yawe igenda, abakiriya bacu, ingingo yacu kuriibintu byiza kuri kiosque ya touchscreenni Agaciro Intangiriro.
Umurongo w'urufatiro
Kwiyita - serivise kiosk kubikorwa bya resitora ntikiri kongeramo futuristic - kuri - ni iki gihe - gikenewe mumarushanwa. Waba ukoresha café imwe - cyangwa café nyinshi - igice cya QSR, tekinoroji itanga inyungu zishobora kugaragara muburyo bwihuse, ubunyangamugayo, kunyurwa kwabashyitsi, ninjiza. Urufunguzo ni uguhitamo ibyuma bikwiye, kubihuza neza na sisitemu zisanzweho, no gufata kiosk ntabwo ari set - it - na - wibagirwe - igikoresho ariko nkumuyoboro ucururizwamo numuyoboro wa serivise uhindura mugihe runaka.
Witegure kwishakamo ibisubizo - serivisi kiosk ibisubizo byubatswe kubisabwa nibikorwa bya resitora igezweho? Reba urutonde rwuzuye rwakiosk yerekana ibicuruzwacyangwavugana n'ikipe yacukuganira kubintu byiza byubucuruzi bwawe.
